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Order and Delivery
Orders are normally processed on the business days and shipped immediately on the next day, except on Friday, it will be shipped on the following Monday. Though we process your orders 24 hours a day, 7 days a week, our carriers only pick up packages from Monday through Friday.
All products are shipped using EMS, DHL, or FedEx ground. We are available in worldwide shipping and will ship your ordered promptly (between 3 to 10 business days). However, in some countries, customs can delay the delivery further. We cannot control over this. Additional charges for customs clearance and any associated costs that may arise in the destination country will be the responsibility of the purchaser. Please contact your local customs for more information.
Policies
At Premium Luwak we take pride in ensuring that your order will arrive in good condition at your doorstep.
Every product we ship is hand inspected and packed in a secure high quality box. If for any reason you receive a damaged product please return it immediately so that a refund can be issued or a replacement can be shipped. We are experts in the products we stock and if you have any product related questions don’t hesitate to send us an email.
Method accepted : PayPal only.
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